Refund and Cancellation Policy

Website: www.sharonblain.com
Operator: Sharon Blain Education Pty Ltd (ABN 96 154 294 283)

Online Education

Subscription Plans

  1. Refunds
    • No refunds are provided for any online subscription plans.
  2. Cancellations
    • Users are responsible for cancelling their own accounts. To cancel, log in to your account and follow the cancellation instructions in the account settings.
    • Cancellations must be completed before the end of the current billing cycle to avoid being charged for the next period.
  3. Access
    • Your access to the subscription services will continue until the end of the current billing cycle, even if you cancel.

Creative Learning Education

  1. Streamed for 12 Months
    • No refunds are provided for creative learning products that are streamed for 12 months.

Changes to the Policy

  • We reserve the right to update this policy at any time. Please review it periodically for any changes.

Contact Us

  • For questions about this policy or account cancellation, email us at [email protected].

 

SHARON BLAIN SHOP (Products)

  1. Refunds

    • No Refunds: We do not offer refunds for any physical products purchased through our online shop.
  1. Cancellations
    • Order Cancellation: Once an order is placed, it cannot be cancelled. Please ensure all details are correct before finalising your purchase.
  1. Returns
    • Return Policy: We do not accept returns for physical products, except in cases of damaged or defective items. If you receive a damaged or defective product, please contact us within 7 days of receipt at [email protected] with your order number and details of the issue. We will provide instructions on how to proceed.
  1. Exchanges
    • Exchanges: We do not offer exchanges for physical products.
  1. Contact Us
    • Support: For questions or concerns about your order, email us at [email protected]. Include your order number and details for faster assistance.